Frequently Asked Questions
Everything you need to know about shopping with Spellbinders UK.
How long does shipping take within the UK?
Standard UK delivery typically takes 2-4 business days. We also offer an express shipping option for next-day delivery on orders placed before 1 PM GMT.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unused, in their original packaging, and accompanied by proof of purchase to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.
Do you offer international shipping?
While we primarily serve the UK, we do offer shipping to select European countries. Shipping costs and delivery times for international orders are calculated at checkout.
Are your products covered by a warranty?
Yes, all Spellbinders UK products come with a standard 12-month manufacturer warranty against defects in materials and workmanship.