Returns & Refunds Policy
At Spellbinders UK, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Simply return your products within this timeframe to receive a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log in to your account and select the order you wish to return, or contact our customer support team with your order number to start the process.
- 2.Package Your Items
Carefully pack the items in their original packaging, ensuring all tags and seals are intact to prevent damage during transit.
- 3.Ship the Parcel
Attach the provided return label to your package and drop it off at your nearest authorized courier point or post office.
- 4.Receive Your Refund
Once our warehouse team has inspected your returned items, we will process your refund back to your original payment method within 5-7 business days.
